PRIVACY POLICY
Our Optimum Group Nordic Privacy Policy will help you understand what data we collect, why we collect it, and what we as a data controller organisation use it for.
1. General terms
1.1 This Privacy Policy applies to all personal information that you provide to us and/or that we collect about you as a customer of Optimum Group Nordic ApSor when you visit our website www.ogn.dk.
2. Data controller
2.1. The data controller organisations for the processing of your personal data are
Optimum Group Nordic ApS
Industrivej 13-15
DK-8653 Them
CVR no. 15781270
2.2 When we process personal data, we comply with the EU General Data Protection Regulation (GDPR) as well as the Danish personal data law rules that may be applicable after May 25, 2018.
2.3 If you have any questions about our privacy policy or the way we process your personal information registered with Optimum Group Nordic A/S, you can contact us at sales@Optimum Group Nordic.dk or by phone +45 8684 7511.
2.4 If you want access to your personal information or if you believe that incorrect data has been registered - or if you have other objections, you can also contact Optimum Group Nordic ApS. You have the opportunity to gain insight into what information is registered about you, and you can object to a registration in accordance with the rules of the Personal Data Act.
3. Website and cookies
3.1. When you visit the website www.ogn.dk, we use Google Analytics cookies. A cookie is a small text file that is stored in your browser to recognize your computer on return visits. Cookies help us to see how many people visit the website (traffic measurement) and how our users interact with the website. We do not process information about user behavior that can link such user behavior to specific individuals.
3.2 As mentioned in section 3.1, we use Google Analytics cookies to give us insight into how visitors use our website. We do not share this data with anyone, and the knowledge we gain is used solely to improve the website and the user experience for you as a visitor. You can read more about Google Analytics cookies here.
3.3 You can opt-out of cookies from Google Analytics here (not recommended).
3.4. Cookies delete themselves after a certain number of months (may vary), but they are renewed after each visit. If you wish to delete or block cookies, you can find instructions here.
4. Collection of personal data
4.1 If you are a customer or if you contact us from the website, www.ogn.dk, we collect the following general personal data about you, including: name, title, address, postal code, city, country, mobile number, and email address as well as billing information such as company name, CVR no., etc. If the site allows for automatic card payment, we will also collect payment card information.
4.2 Personal data will never be disclosed to third parties unless you explicitly consent to this.
4.3. We do not collect any special categories of personal data (sensitive data) about you.
5. Processing of personal data
5.1 We only process personal data to the extent necessary, e.g. when you become a customer. It may, for example, be necessary for us to fulfill our obligations under agreements and related services. It may also be to comply with the obligations we have as a Danish company subjected to Danish law.
5.2 Personal data shall be understood as defined in the Danish Data Protection Act.
5.3. We do not profile you or misuse your personal data. Furthermore, we will not disclose your personal data without your consent, unless we are required to do so by law.
5.4. If you are a customer, we use your personal information to:
Send order confirmations, passwords and user guides to you
Provide you with customer service, support, answer questions and fulfill your requests
Execute your orders and deliver our services and benefits
Manage the administration of the customer relationship with you
Send notifications about new opportunities, products, prices, system updates, downtime, etc. via e-mail.
6. Sharing your personal data
6.1 We may share your personal data with suppliers and business partners who assist us with the execution of your order or who assist us with our IT operations, hosting, SMS gateway, etc. This means, for example, that we may share your data with our service providers, our technical support and our bank.
6.1.2 We share your data to the extent that we are obliged to, e.g. as a result of reporting requirements to public authorities such as SKAT.
7. Sharing data with recipients outside the EU/EEA
7.1 As a data controller, we do not share personal data with recipients outside the EU/EEA.
8. Protection of personal data
8.1 The Data Protection Act requires your personal information to be kept secure and confidential. We store your personal information on restricted access computers located in controlled facilities and our security measures are regularly reviewed to determine whether our user information is handled securely and with due regard for your rights as a user. However, we cannot guarantee 100 percent security for data transmissions over the internet. This means that there may be a (limited) risk of unauthorized access by others when data is transmitted and stored electronically. You therefore provide your personal data at your own risk.
8.2. Personal data shall be deleted or anonymized on an ongoing basis as the purpose for which they were collected is completed. Personal data shall be stored for a maximum of 12 months after the purpose has ended.
8.3. The rapid development of the internet means that changes to our processing of personal data may be necessary. We therefore reserve the right to update and amend these guidelines for the processing of personal data. If we do so, we will of course correct the date in section 9. "last updated" at the bottom of the page. In the event of significant changes, we will notify you in the form of a visible notice on our website.
8.4 To the extent that personal data is processed about you, you have the right, according to the Personal Data Act, to be informed about which personal data can be attributed to you. If it turns out that the information or data processed about you is incorrect or misleading, you have the right to demand that it be corrected, deleted or blocked. You have the right to object at any time to the processing of data concerning you. You can also withdraw your consent at any time. You also have the right to complain about the processing of information and data concerning you. Complaints must be filed with the Danish Data Protection Agency, cf. section 58(1) of the Personal Data Act.
9. Last updated
9.1. This privacy policy was last updated on 12-5-2021.
COOKIE POLICY
What is a cookie?
A cookie is a small data file that is stored on your computer, tablet, or mobile phone. A cookie is not a program that can contain malicious programs or viruses.
Cookies on this website
Cookies may be necessary for the website to function. Cookies also help us to get an overview of your visit to the website so that we can continuously optimise and target the website to your needs and interests. For example, cookies remember what you have put in any shopping cart, whether you have previously visited the site, whether you are logged in and what language and currency you want to be displayed on the website. We also use cookies to target our ads to you on other websites. Overall, we use cookies as part of our service to display content that is as relevant as possible to you.
You can see which services set cookies and for what purposes under the different categories [Necessary, Functional, Statistical and Marketing].
How long are cookies stored?
The length of time a particular cookie is stored on your devices and browsers varies. The lifetime of a cookie is calculated based on your most recent visit to the website. When the lifetime of the cookie expires, it is automatically deleted. The lifetime of all our cookies can be found in our cookie policy.
How to reject or delete cookies
You can always refuse all third-party cookies completely by changing the settings in your browser on your computer, tablet, or phone. Where you find the settings depends on the browser you are using. However, you should be aware that if you reject all third-party cookies, there will be features and services you cannot use on the website (because they depend on cookies).
You can opt-out of cookies from Google Analytics here.
How to delete cookies?
Cookies you have previously accepted can easily be deleted. How you delete these depends on the browser you use (Chrome, Firefox, Safari etc.) and on which device (mobile, tablet, PC, Mac).
It is typically under Settings - Security and Privacy, but can vary from browser to browser. Which device/browser you are using - click on the relevant link:
Changing your consent
You can change your consent by either deleting cookies from your browser or by changing your initial choice by clicking on the link below:
You can change your consent by clicking here
Remember: If you use multiple browsers, delete cookies in all of them.
Do you have any questions?
If you have any comments or questions regarding our information and/or processing of personal data, please feel free to contact us. The cookie policy itself is updated every month by Cookie Information. If you have any questions about the cookie policy, you can contact Cookie Information via their website by clicking here
The cookie policy was last updated on 12.02.2023